Support

After the first year of support runs out, you can purchase additional support for the prices below.

Support will not be available for software that is 3 years old or more. In that case, you must upgrade before support can be given. See the Upgrade page.

Companies not on annual support will be charged a rate of $190.00 per incident. This will cover 7 days of support for that incident.

Re-Installs and Setups will be charged at a rate of $486.00 per Install/Setup.  This will cover support for 10 days for that Install/Setup.

Auto Crete

6 Months Internet & Phone Support

  • Auto Crete RLC:  $385.00
  • Auto Crete Commercial:  $499.00
  • Auto Panel Residential:  $324.00
  • Auto Panel Commercial Panel:  $474.00
  • Auto Crete Foundation:  $299.00

Estimate Concrete Software Support (Single Seat)

6 Months Internet & Phone Support

  • Estimate Concrete (Single Seat):  $250.00
  • Bid Tracker Spy: $75.00
  • Estimate Concrete w/ Bid Tracker Spy:  $324.00

Estimate Concrete Multi User

6 Months Internet & Phone Support

  • 2 to 3 Seats:  $645.00
  • 4 to 6 Seats:  $1,465.00